Privacy policy

1. PRIVACY POLICY

Effective Date: May 15, 2026

Who We Are

VitalForm ("we," "us," or "our") operates vitalform.health, a wellness and longevity product store based in Maryland, USA. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Contact information: Name, email address, phone number
  • Billing and shipping information: Address, city, state, ZIP code, country
  • Payment information: Credit card details (processed securely by our payment provider — we do not store card data)
  • Order information: Products purchased, order history, transaction details
  • Device and browsing information: IP address, browser type, pages visited, referring URLs (collected automatically via cookies)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to your questions and provide customer support
  • Send promotional emails and offers (only if you have opted in — you may unsubscribe at any time)
  • Improve our website and shopping experience
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share it with:

  • Fulfillment partners: Our suppliers ship orders directly to you. Your name, shipping address, and order details are shared with them solely for fulfillment purposes.
  • Payment processors: To securely process your transactions.
  • Shipping carriers: To deliver your orders.
  • Service providers: Such as email marketing platforms and analytics tools, who are contractually required to protect your data.
  • Legal authorities: If required by law or to protect our rights.

Cookies

We use cookies to keep track of your shopping cart, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features of our store may not function properly as a result.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at: support@vitalform.health

Data Retention

We retain your order and account information for as long as necessary to fulfill orders, provide customer support, and comply with legal and tax obligations.

Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

VitalForm Maryland, USA Email: vitalform@vitalform.health Website: vitalform.health