Return Policy
Return Policy
Last updated: April 22, 2026
At VitalForm, we stand behind every product we sell. If you're not completely satisfied, we're here to make it right.
30-Day Money-Back Guarantee
We offer a full 30-day money-back guarantee on all eligible purchases. If you're not satisfied for any reason, contact us within 30 days of receiving your order and we'll process a refund.
Eligibility
- Items must be returned in their original condition and packaging
- Request must be made within 30 days of delivery
- Proof of purchase is required
Non-Refundable Items
- Items that have been damaged through misuse or negligence
- Items returned after the 30-day window
- Final sale or clearly marked non-returnable items
Damaged or Defective Items
If your item arrives damaged or defective, contact us immediately at support@vitalform.health with photos of the issue. We will send a replacement or issue a full refund at no cost to you.
How to Initiate a Return
- Email us at support@vitalform.health with your order number and reason for return
- We'll provide return instructions within 1–2 business days
- Ship the item back using a trackable method
- Refunds are processed within 5–7 business days of receiving the return
For any questions, visit our Contact page or email us directly.